Last Updated on 1st September 2019

Welcome to www.ata4u.com

This website is operated by Meshi Webtech Consultants Australia PTY Limited & Anytime Assistance is the registered trademark of Meshi Webtech Consultants Australia PTY Limited. Throughout the site, the terms “we”, “us” and “our” refer to Anytime Assistance. Anytime Assistance offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

The following terms and conditions apply to the use of this Website and all orders for the purchase of goods , Products and/or services from Anytime Assistance Website.

By accessing this Website and/or placing an order you agree to be bound by these terms and conditions set out below. If you do not agree to them, you may not use or access this Website and should leave immediately. You will not  be asked to tick a box to indicate that you accept the terms and conditions before placing an order.

If you have any questions relating to these terms and conditions, please contact our Customer Service Team by email us at support@ata4u.com between 8am and 8pm Monday to Friday and 9am to 4pm Saturday and Sundays excluding bank and public holidays in Australia.

If you proceed with a purchase of goods from our Website, we advise you to print off and keep a copy of these terms and conditions for your records.

Meshi Webtech consultants Australia Pty Limited and its registered Trade mark Anytime Assistance will use your personal details to give you the products, services or information you have requested, and to comply with our financial obligations and the law. To do some of this, we may need to share your details with agencies working on our behalf, but we will never share your details with any other third party for the purpose of direct marketing.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


"Conditions” means these terms and conditions;

“Product(s)” means the product(s) displayed for sale on the Website;

“Personal details” means the details provided by you on registration;

“You” means a user of this Website;

“Website” means the website located at www.ata4u.com or any subsequent URL which may replace it; and “Australia” means all cities , States & other territories of Australia.

Use of the Website


You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

Online shopping and registration

We have taken great care in presenting the Products on our Website as accurately as possible. However, the images you see will depend on your monitor’s display and color capabilities. We are therefore unable to guarantee that the Product images you see are an accurate representation of the actual merchandise.

By submitting an order to us through our Website, you represent and warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will be made in full. If the billing details for your order are the same as your delivery address details, by placing an order on the Website you confirm that you are the person referred to in the delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the billing details. You agree not to impersonate any other person or entity or to use a false name or a name which you are not authorized to use.

You warrant that the Personal details which you are required to provide when you register as a customer are true, accurate, current and complete in all respects; you further warrant that you are legally capable of entering into binding contracts; that you are over 18 years of age and that you will notify us immediately of any changes to your personal details by contacting our customer service team or you can change your details at MY ACCOUNT section of our website.

Visitors under the age of 18 should not register with this Website or submit any information to us though they may visit and browse it.


You agree fully to indemnify, defend and hold us, and our officers, directors, trustees, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing this Website using your personal details.

Our rights

We may change this Website and correct or update information (including Product information) on it at any time without notice. Except in relation to the company details provided for Meshi Webtech consultants Australia PTY Limited and any description of Products from our Website (except where those descriptions have been provided to us by a third party), we do not guarantee and are not responsible for the accuracy of any information provided on the Website. We do not represent or warrant that the material contained in the Website, any of the functions of the Website and the server will operate without interruption or delay or will be error-free, free from defects, viruses or bugs or compatible with any other software or material. Accessing the Website is entirely at your own risk. You must not transmit through or to our Website any defamatory, threatening, obscene, distressing, harmful or pornographic material or material which may infringe upon the rights of others (including intellectual property rights, rights of confidentiality or rights of privacy) or which does not comply with all relevant laws.

We reserve the right to:

Modify or withdraw, temporarily or permanently, this Website (or any part of it) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

Change the Terms & Conditions from time to time, and your continued use of the Website (or any part of it) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Term & Conditions have been changed. If you do not agree to any change to the Term & Conditions then you must immediately stop using the Website.

Privacy Policy

See link to our Privacy Policy.

Cookies Policy

See link to our Cookies Policy

Purchase of Products


Contract creation and electronic contracting

The technical steps required to create the contract between you and us are as follows:

Once you Register with our website , you are admitting & confirms to agree all our terms & conditions & all our policies ( including Privacy Policy , Cookies Policy and all other terms & conditions mentioned on the website and which might can change from time to time )

You place the order on the Website for the Product(s) you wish to obtain by pressing the confirm order button at the end of the process. You will be guided through the process of placing an order by a series of simple instructions on the Website. The submission of an order is your offer to buy the Product(s).

Once you confirm the order , our website will check if there is any change in the price of the product or during your search the product has gone out of stock or not.

If there will be any change in the price or the product has gone out of stock , we will inform you the same before you provide us with any payments to finish the order .

Our acceptance of your order to us will take place when we confirm to you the availability of the Product(s) and we have received payment in full from you. At this point you should agree to all terms & conditions , Privacy Policy and other policy maintained by us . Your order placement for the product on our website confirms that you agree to all of our terms & conditions.

As your Product will be dispatched from our and/or third party warehouse we will send you a dispatch confirmation email.

Non-acceptance of an order may be as a result of one or more of the following:

The Product(s) you ordered being either no longer available or not expected in stock for over 15 days. In this case please choose an alternative item or try again in a few days.

Our inability to obtain authorization for your payment

The identification of a pricing or product description error

Your failure to meet the eligibility to order criteria set out in these Conditions

If an order is not accepted you will be notified by email. If the Product you have chosen is not available or not expected to be in stock for over 15 days, we will not substitute it with another Product, but recommend instead that you choose an alternative or try again in a few days.

All prices on this Website are in Australian Dollars and may change at any time. All prices are shown Exclusive of GST at the current rate. The price you will pay will be Product Price minus discounts ( if any ) plus GST (10% of the final product value after discounts ). 

From 1 July 2018, Australian goods and services tax (GST) 10% will apply to each order valued at A$1,000 or less, and Anytime Assistance is required by law to collect such GST and remit to Australian Taxation Office.

For more information, please visit:https://www.ato.gov.au/Business/International-tax-for-business/In-detail/GST-on-low-value-imported-goods/Information-for-operators-of-electronic-distribution-platforms/.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Legal ownership and passing of risk

Please note that we take payment for the Product(s) you have ordered when they are dispatched. The legal ownership of the Product(s) will pass to you at the time that the Products(s) are received by you or a person designated by you as the recipient.


The contract will be concluded in English. The details of your specific contract will not be filed by us. If you require any information regarding an order you have placed with us, please email or telephone the Customer Support Team at support@ata4u.com

Identification and correction of input errors

If you are buying Product(s) from us, we will ask you to confirm that your order is correct before you proceed to the checkout. If it is not correct, you can revisit your order and correct the mistake before confirming and submitting your order to us. It is your responsibility to ensure that your order is correct before submitting it to us.

Return, Refund & Replacement

See our Return, Refund & Replacement policy

Payment Methods & Delivery Options

See our Payment & Delivery Policies


When you place your order you are automatically connected to our secure server using SSL encryption technology. This ensures that the information you send cannot be read by anyone apart from our staff, and relevant staff or any organization and/or person designated by Anytime Assistance.

To check you are in a secure area of our site please look at the bottom or top of your browser and you will see a closed padlock. When submitting your order you are confirming your wish to purchase goods and allowing Anytime Assistance to use your Personal details for the purpose of supplying goods.

We understand our responsibility & we adhere to all PCI DSS Guidelines.

Intellectual property and right to use and Copyright

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall belong and remain at all times to us or to our licensors. You are permitted to use this material only as expressly authorized by us or by our licensors.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

The contents of this site are the property of Meshi Webtech Consultants Australia Pty Limited and are protected by the Australian and international copyright laws. These contents include but are not limited to the following: web site design, graphics, text, visual clips, audio clips, logos and button icons, including the selection and arrangement of them.


Permission is granted to copy the Conditions electronically and to print in hard copy for the purpose of placing an order. Any other use of this Website, without the prior permission of Meshi Webtech Consultants Australia Pty Limited is strictly prohibited. The following is therefore expressly forbidden unless written consent has been given:

reproduction for any other purpose than that referred to above,

modification, distribution, transmission,

broadcast republication,

downloading or uploading of any part of this Website.

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Restrictions on liability

While we will use reasonable endeavors to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products.

Please note that neither we nor any of our agents, affiliates, directors, trustees, employees or other representatives will be liable, in contract or tort (including, without limitation, negligence) or for pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with the Conditions for:

any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

any loss of goodwill or reputation; or

any special or indirect or consequential losses suffered or incurred by you arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our agents or employees.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms & Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


You can review the most current version of the Terms & Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & conditions constitutes acceptance of those changes.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If any part of the Terms & Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.


No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.


Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement

These Terms & Conditions govern our relationship with you. Any changes to these Terms & Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what we and you are expected to do. You confirm that, in agreeing to accept the Terms & Conditions, you have not relied on any representation except where expressly made by a term of these Terms & Conditions and you agree that you shall have no remedy in respect of any representation. Your statutory rights are not affected by the Terms & Conditions.

Third Party Rights

A person who is not a party to these Terms & Conditions shall have no right under the Contract (Rights of Third Parties) to enforce any term of these Terms & Conditions, but this shall not affect any right or remedy of a third party which exists or is available.


The Website is controlled and operated in Australia. The Terms & Conditions and all matters connected with any order you place in our Website shall be governed by and construed in accordance with the laws of Australia and you irrevocably submit to the exclusive jurisdiction of the courts of Australia.


If you have any complaint about this Website or any of the Products we provide, you should contact our customer Support Team on the number above and we will try and resolve it as soon as possible. However, if we have a dispute regarding your use of the Website or these terms and conditions, the courts will use English law to determine that dispute. If you wish to take legal action against us, as we are an Australian company you should do so in the Australian courts only.


Any Questions related to Anytime Assistance should be sent to us at support@ata4u.com.